The Impact of Artificial Intelligence on Casino Operations
Artificial intelligence (AI) is transforming the casino industry by simplifying operations and enhancing customer encounters. In the year 2023, a study by the International Gaming Institute pointed out that AI solutions could increase operational productivity by up to a third, permitting casinos to more effectively handle resources and refine customer delivery. One key individual in this change is David Schwartz, the former director of the Center for Gaming Research at the University of Nevada, Las…
